If C to C Design & Print is hired to do design work for you, it it is the clients complete responsibility to make sure the design is done exactly to the specs the client desires, before approving the final proof used to set a job into print production.  Once a client approves their PDF or paper proof, that relieves C to C Design & Print from any and all responsibility for any aspect of the design such as: mis-spellings (typos), column spacing, etc.  If the client is ordering a custom quoted order (one not available on our website), and a physical client signature is required to approve a proof before releasing an order into print production, that client signature completely releases C to C Design & Print from any liability on work C to C Design & Print did in design.

It is ultimately the clients responsibility to proofread and check that all design elements are done to their EXACT satisfaction, before approving any type of proof that finally releases an order into FINAL PRINT PRODUCTION.  If a client finds an error in their order after approving their proof, but before the order goes onto a printing press for completion, the costs to make the change will vary depending on the nature of the change, and how far along into production the job has gone.  Once C to C Design & Print makes that cost assessment, the client will be notified.

Finding mistakes after a proof has been accepted and a print order is received is not grounds for clients to request a reprint or a refund.  However, if this does occur, and a client requires a job to be reprinted, C to C Design & Print will reduce the rerun or new order by up to as much as 20% off the listed price. The amount discounted from 1% to 20% will solely depend on whether or not any discounts were offered at the time of the first order, and if the client is a discounted customer or not.